Past Incidents

Start time: 23:00 GMT, 22nd December 2020

End time: 06:00 GMT, 23rd December 2020

Event Type: Emergency Network Maintenance

Our Team will be undertaking maintenance affecting a small number of clients within our London Datacentre. During this maintenance, a short period of downtime is expected. All clients impacted by this maintenance have been informed directly in advance.

Should you require any further information, please contact a member of our support team.

Date: Thursday 17/12/2020

Title : Sheduled Maintenance Notification

Start time : 23:30 UTC

End time : 06:00 UTC We are currently conducting sheduled network maintenance. There will be some distruption to webmail.vi.net.

UPDATE: 06:38 GMT The maintenance is now complete. We apologise for the inconvenience that may have caused.

Date: Thursday 17/12/2020

Title : Emergency Maintenance Notification - SLC-D cloud

Start time : 13:30 GMT

We're having emergency network maintenance in SLC-D cloud. The VM will lost connectivity to the Internet for up to 20 minutes.

UPDATE: 13:55 GMT The maintenance is still ongoing. Further updates will follow.

UPDATE 14:40 GMT The maintenance is now complete. All affected services are now back online

We apologise for the inconvenience that may have caused