Past Incidents

Start time: 20th January 202, 00:00 UTC
End time: 20th January 2021, 17:00 UTC
Total Duration: 7 hours
Event Type: Software Configuration (Systems)

On the 20th of January 2021, we will be performing a system upgrade which will cause a period of downtime for support services available via email.

If you need support during the maintenance window, our teams will be available via phone and live chat support.

UPDATE: @ 06:54 GMT Our teams have completed this maintenance successfully.

We appreciate your patience and understanding.

Start time: 14th January 202, 08:00 UTC
End time: 14th January 2021, 15:00 UTC
Total Duration: 7 hours
Event Type: Software Configuration (Systems)

On the 14th of January 2021, we will be performing a system upgrade which will cause a period of downtime for support services available via email. During the maintenance window, you will be unable to submit support tickets.

If you need support during the maintenance window, our teams will be available via phone and live chat support. We appreciate your patience and understanding.